About Scent Outlet

Yes. Every bottle is 100% authentic and guaranteed. They are full retail versions and have not been used as testers. The only difference is the outer packaging may be slightly damaged.

Think of it like coffee strength. Eau de Parfum is the double shot — richer, longer lasting. Eau de Toilette is the smooth flat white — lighter, fresher, easier to wear every day. Both delicious, just a matter of taste.

Provide an answer to the question here, with as much detail as possible to help your customers.

During shipping or storage, boxes sometimes get scuffed, dented or scratched. Naturally High Street Brands don't want to sell damaged stock — we do.

Not at all. The juice inside is perfect, fresh, and identical to what you’d find in-store.

A dented corner. A scuff. Maybe a scratch. Sometimes, no box at all. But here’s the thing: we never sell damaged bottles. The juice is always perfect — because perfume is about the scent, not the cardboard it came in.

Yes!...and honestly, most people tear the box open anyway. The fragrance inside is untouched, so your gift still says luxury, even if the cardboard whispers “imperfect.”

Because you get the fragrance you love, at an excellent better price, while helping reduce waste and give it another chance at making someone happy.

We stand by our promise. If something isn’t right, we’ll make it right.

Please Check out refunds, or returns policy in the footer, i'm sure you'll find it very fair.

We are based in Manchester, in the Trafford Park industrial district and unfortunately have no physical stores, we purely sell online to keep the prices low.

We haven’t had that problem yet. But if it ever happens, we’ll do what any fragrance lover would — wrap them up for staff Christmas presents and spread the joy.